Delivery Information<\/p>\n\n\n\n
We carefully bake and pack every Brookery order so it arrives safely and ready to enjoy.<\/p>\n\n\n\n
Delivery Areas<\/strong> Delivery Fee<\/strong> Baked to Order<\/strong> Delivery Time<\/strong> Delivery times are estimates and may occasionally be affected by courier delays, public holidays or circumstances outside our control.<\/p>\n\n\n\n Packaging<\/strong> Delivery Address<\/strong> Receiving Your Order<\/strong> Damaged or Incorrect Orders<\/strong>
The Brookery delivers throughout South Africa to areas serviced by our courier partners.<\/p>\n\n\n\n
A flat delivery fee of R99 per order<\/strong> applies.<\/p>\n\n\n\n
Our brookies are prepared in small batches. Please allow approximately 2\u20133 business days<\/strong> for your order to be baked, packed and prepared for dispatch.<\/p>\n\n\n\n
Once dispatched, delivery generally takes approximately 1\u20134 business days<\/strong>, depending on your location and the courier service.<\/p>\n\n\n\n
Each brookie is baked in its own foil tray, sealed and carefully packed for delivery to help protect it during transit.<\/p>\n\n\n\n
Please make sure your delivery address and contact number are correct when placing your order. We cannot be responsible for delays or failed deliveries caused by incorrect or incomplete information supplied at checkout.<\/p>\n\n\n\n
Please ensure that someone is available to receive the parcel at the delivery address provided.<\/p>\n\n\n\n
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible and include your order number and clear photographs<\/strong> of the parcel and product. We’ll review the issue and assist you.<\/p>\n\n\n\n